Support

Quick answers about installing, chatting and where the duck shows up.

Installation and compatibility

  • FernanDuck works on iPhone and iPad with iOS 26 or later.
  • There is no Android, Mac or web version.
  • No account is needed.

Conversation and AI

  • On devices with Apple Intelligence turned on, the conversation runs on the device.
  • Without Apple Intelligence, you can add your API key in the app's Settings. The key stays in your device's Keychain and is never entered on this site.
  • Without AI, the duck keeps talking with handwritten lines.

Widgets, Lock Screen and Dynamic Island

  • To add a widget, touch and hold the Home Screen, tap Edit, then Add Widget. Search for FernanDuck.
  • The Live Activity starts with a focus session and appears on the Lock Screen and, on supported iPhones, in the Dynamic Island.
  • The duck doesn't appear on top of other apps: iOS doesn't allow it.

Permissions and data

  • The app only asks for Reminders, Calendar or location access when you confirm an action that needs it.
  • To erase everything, open Settings in the app and tap Delete all data.
  • To get help, you never need to send your API key, your conversations or your location.

Contact

Write to cabral.vm@outlook.com.